• Over 15 years of experience in technical writing, adult education field working in defense contracting, civil service, and the private sector industries

• Master in Aeronautical Science/Educational Technology, Embry-Riddle University 

• Master in Adult Education, University of Central Oklahoma 

• BA in Business Administration, University of Central Oklahoma 

• Technical Writing Certification, Technical Writer HQ (2022)

• Professional Technical Communication Certification, University of Wisconsin-Eau Claire (2021)

• Experienced working in collaboration software tools such as Confluence, Adobe FrameMaker, and Madcap Flare as a content specialist and technical editor

• Experienced with providing written communications in Microsoft PowerPoint, Word, Access, and Outlook

• Experienced (and enjoy!) inputting various data/content into various database systems

• Experienced in maintaining relationships with subject matter experts through written, technical, and verbal communication

• Experienced with maintaining oversight and participating in working groups involved in the development, maintenance, and validation of technical and non-technical documentation 

• Experienced with developing job aids that help improve client and user productivity 

• Working knowledge of HTML, Visual Studio Code (VSC) 

• Over 3 years of reselling online and locally 

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